First and foremost, our commitment to quality, hands on service for every customer ensures that you have the best experience insurance buying possible from start to finish. We are always here for you no matter the time to make sure that your needs are taken care of. Our service to you is never done as long as you are part of our customer family. From your first phone call or email with us, to the point you have your tenth claim(hopefully not!) we are here to walk you through the process. We feel that is our responsibility as your agent to make sure you understand all aspects of your policy.
When you purchase with us, you don't have to wonder what your coverage means or what to do if something does go wrong. Being our customer will give you the added assurance that everything will be taken care of. Our first year in business, a few of our customers would always ask, "why do you care so much?". In response we would reply that, we just want to provide the same level of service that we would want to receive. At that point customers began calling us the "Caring Christensens", which has resulted in our slogan, Insurance Agents Who Care!
Christensen Insurance was opened in 1998 by owner, Noris Christensen. Noris had been part of a few local insurance agencies, starting with the Valley Agency, owned and operated by his father in the 70's. As time went by and Noris started a family, and worked for other agencies. Later, he decided it was time to branch out on his own. Christensen Insurance started as a one room office on the second story of a building in Simsmore Square, and has grown into a thriving environment in a stand alone building next to the Weatogue, CT post office. Although the office location has moved down the road, we are still centrally located on Route 10 in Simsbury, proudly serving the Farmington Valley and areas beyond.
Evan is the son of Noris and Claire, and has been part of the agency for about 5 years. He started in customer service, and then obtained his property casualty license. He is now an important part of the team, and handles many of the personal lines customers.
We are in business because we get our customers a better deal. We are not tied to a single company or type of insurance policy. Our commitment is to our customers and when you need us we are there for you. We know our customers and we shop around for the best coverage for the best price. Since we represent over 10 nationally well known insurance providers, chances are we can find you the best insurance, at the best price for your needs.
Since our business is centered on you, the customer, we provide "a one stop shop" for families' insurance needs. Running a business, we are also tuned in to the needs of other business owners, and use our experience to help you.
Small business needs generally overlap with personal insurance needs. As a family based, owned, and operated agency, it is common for us to have experienced your needs, or to know we will be standing in your shoes in the future. It is the service we offer that sets us apart.
The Insurance Agents Who Care!